Returns & Exchanges
At SVS Vision, we want you to be completely satisfied with your new look. If you are not happy with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Secure the Package
Place the unworn items in their original packaging, ensuring all tags and protective cases are included to prevent damage during transit.
- 3.Ship the Items
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a free pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.